NOC Counselor

Company: Shadow Hills Recovery
Location: Sunland
Posted on: February 15, 2026

Job Description:

Job Description Job Description Salary: $20.00-$22.00 Position Title: NOC Shift Residential Counselor Location: Shadow Hill Recovery Reports To: Program Manager/Director of Residential Services Job Summary: As a NOC (Night/Observation/On -Call) Shift Residential Counselor, you will be responsible for overseeing the safety, well-being, and therapeutic environment of a 6-bed detoxification and residential program during nighttime hours. Your primary role will be to ensure the physical and emotional security of residents, provide crisis intervention when necessary, and maintain a supportive and therapeutic milieu conducive to recovery. Key Responsibilities: Residential Monitoring and Support: Conduct regular checks on residents throughout the night to ensure their safety and well-being. Monitor and document any behavioral changes, incidents, or medical issues that arise during the shift. Administer medication according to prescribed schedules and protocols. Crisis Intervention: Respond promptly to any crises or emergencies that may arise during the night. Implement crisis intervention techniques and de-escalate situations as needed. Communicate effectively with on-call supervisors and emergency services when necessary. Documentation and Reporting: Maintain accurate and detailed records of nightly activities, incidents, and resident progress. Complete shift reports summarizing activities and any noteworthy occurrences. Supportive Services: Provide emotional support and guidance to residents during nighttime hours. Facilitate group discussions or therapeutic activities as scheduled. Encourage and promote resident engagement in treatment activities. Safety and Security: Ensure the physical security of the facility by monitoring access and conducting perimeter checks. Enforce program rules and guidelines to maintain a safe and respectful environment. Address any breaches of safety protocols or unauthorized activity promptly and appropriately. Team Collaboration: Communicate effectively with daytime staff regarding resident progress, concerns, and treatment plans. Participate in staff meetings, training sessions, and case conferences as required. Collaborate with multidisciplinary teams to ensure coordinated care and support for residents. Qualifications: High school diploma or equivalent; bachelors degree in psychology, social work, or related field preferred. Previous experience in residential treatment settings, detox facilities, or similar environments preferred. Strong interpersonal and communication skills. Ability to remain calm under pressure and respond effectively to crisis situations. Knowledge of substance abuse treatment principles and therapeutic interventions. Ability to maintain confidentiality and adhere to ethical standards. Working Conditions: This position requires working overnight shifts (typically from [specific start time] to [specific end time]). The role involves direct interaction with residents experiencing substance use disorders and/or mental health challenges. Physical demands include walking, standing, and occasional lifting or assisting residents as needed. Application Process: Interested candidates should submit a resume and cover letter detailing their qualifications and experience relevant to this position. Please include contact information for at least two professional references.

Keywords: Shadow Hills Recovery, Encinitas , NOC Counselor, Social Services , Sunland, California