Nevada Customer Service Representative

Company: VirtualVocations
Location: Vista
Posted on: May 7, 2025

Job Description:

A company is looking for a Customer Service Representative in Nevada.
Key Responsibilities

Provide quality customer service by educating members about benefits and plan options
Respond to member inquiries regarding benefits, eligibility, and claims while ensuring timely follow-up and resolution
Document transactions and participate in departmental meetings and training sessions

Required Qualifications

1-2 years of call center or related customer service experience required
1-2 years of experience with Medicare benefits preferred
Experience in the healthcare, insurance, or pharmacy industry is highly desirable
Data entry and general computer skills required
Ability to handle a high call volume while maintaining a calm demeanor

Keywords: VirtualVocations, Encinitas , Nevada Customer Service Representative, Sales , Vista, California

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