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Customer Support Agent

Company: VirtualVocations
Location: Vista
Posted on: May 7, 2025

Job Description:

A company is looking for a Customer Support Agent to join their team.
Key Responsibilities

Resolve inquiries and exceed user expectations through email and live chat
Engage existing and prospective users via multiple channels including Intercom and social media
Troubleshoot bugs and master internal systems to enhance user experience

Required Qualifications

At least 1 year of experience in a customer service or support role
Familiarity with or interest in sports betting or financial markets is preferred
Proficiency with customer support tools like Intercom, Zendesk, or Salesforce
Ability to work flexible hours, including evenings and weekends
Willingness to learn and adapt to evolving software and platform

Keywords: VirtualVocations, Encinitas , Customer Support Agent, Sales , Vista, California

Click here to apply!

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