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Retail Clerk

Company: Lazy Acres
Location: Encinitas
Posted on: November 25, 2022

Job Description:

Who Is Lazy Acres Natural Market?

At Lazy Acres Natural Market, we believe in a natural approach to optimal health and wellness. From organic and seasonal produce and products steeped in tradition, to functional supplements and body care, we are here to support you in mind, body and soul.

Our friendly, informative, and passionate team members remain committed to providing exceptional service and wellness tips with our community; and accommodating the needs of our guests. We continue to live by the closely held belief that our collective actions can and will contribute to a healthier planet.

We're committed to creating an environment that will attract the most passionate and enthusiastic people in our field. We're always on the lookout for people inspired by health, wellness, and eating clean and strive for excellent customer service. Our Leadership is dedicated to fostering a diverse and inclusive work environment, offering opportunities for professional growth, education, and community involvement.

Ingredients You'll Bring to the Table

You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectation. You are warm, outgoing, authentically amazing and want to be inspired, challenged and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.

What Will Be On Your Plate?

Job Title: Grocery Clerk

Department: Grocery

Reports To: Grocery Manager

FLSA Status: Nonexempt

Summary

Because this is a customer service driven position, the Grocery Clerk must have the willingness, necessary confidence, commitment, and motivation to serve customers and Bristol Farms.

Essential Duties and Responsibilities

The Grocery Clerk stocks shelves, dairy case, and other areas of the department. He/she also delivers customer service by performing the duties listed below. (Other duties may be assigned):

  • Fills customer orders by obtaining items from shelves, freezers, coolers, bins, tables, or containers.
  • Assures that all items in the dairy box are in-code and well within their expiration date.
  • Rotates stock to assure high quality, fresh merchandise at all times.
  • Required to operate a cash register following established policies and procedures.
  • Responsible for the accurate recording of customer transactions, including the acceptance of payment in accordance with Bristol Farms' cash register procedures.
  • Responsible for accurate balancing of cash register.
  • Packages and handles customers' groceries according to their preference - paper, plastic, or both.
  • Offers/assists Customers with carry out service.
  • Collects shopping carts from inside the store and from the outer perimeter of the store, parking lot and any other areas where needed. Keeps Floral Department free of hand baskets and shopping carts.
  • Maintains & cleans shelves, bins, tables, and coolers.
  • Accurately prices all merchandise by stamping, marking, or placing shelf tags/signs.
  • Assures daily price changes are done accurately & completed before store opens; maintaining price integrity at all times.
  • Monitors pull dates on all Grocery merchandise.
  • Maintains a clean & safe work area at all times. Keeps aisles free of cardboard and overstock merchandise.
  • Follows safety work standards and reports any safety hazards to supervisors and/or Store Director.
  • Along with the Store Director, documents all safety training and reports accidents under compliance of Cal Osha SB 198.
  • Answers customer complaints or inquiries in such a manner so as to ensure that customer will return, despite the complaint.
  • Serves customers with a smile and willing attitude.
  • At all times, meets and exceeds Bristol Farms standards in food, service, quality, and cleanliness.
  • Follows the employee handbook at all times, especially on service standards and appearance.
    Customer Service Skills

    The Grocery Clerk is expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. The Grocery Clerk is expected to have a positive "can-do" attitude; to treat others with respect; and easily adjust to changes in the workplace.

    Education and/or Experience

    High School diploma or general education degree (GED) preferred; or one to three months related experience and/or training; or equivalent combination of education and experience.

    Language Skills

    Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence.

    Mathematical Skills

    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

    Reasoning Ability

    Ability to apply common sense and understanding to carry out instructions furnished in written, oral, schedule or diagram form.

    Knowledge Of English

    This is a customer service driven position. The candidate must have the ability to speak, read and understand English.

    Physical Demands

    While performing the duties of this job, the employee is regularly required to stand for long periods of time; walk; frequent use of hands; hands to finger; handle, or feel objects, tools, or controls. The employee occasionally is required to reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close and color vision.

    Work Environment

    While performing the duties of this job, the employee regularly works near moving mechanical parts. The noise level in the work environment is usually loud.

    Why You'll Love Working at Lazy Acres Natural Market
    • Amazing earning potential, paid weekly!
    • A values-based culture that will engage and empower your growth and development
    • A strong training program that will build your restaurant and guest service skills
    • Opportunity for growth within our family of brands
    • Benefits available - Including medical, dental, vision, and 401K
    • Numerous scholarship opportunities available to full & part time team members
    • 20% discount at all Bristol Farms and Lazy Acres locations
    • $60 credit to Shoes for Crews every 6 months of employment #IND2
      #TAL2 Associated topics: cajera, client, customer service associate, deliver, sales, sales associate, service associate, service representative, shop, store associate

Keywords: Lazy Acres, Encinitas , Retail Clerk, Other , Encinitas, California

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