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Salesforce Implementation Specialist

Company: Agency73
Location: Encinitas
Posted on: November 18, 2022

Job Description:

Agency73 provides world-class consulting, implementation, and optimization services on the Salesforce platform to the Life Science and High-Tech industries in the San Diego region and across the US. We lead our clients through their digital transformation journeys with a focus on customer success.We're looking for a Salesforce Implementation Specialist to lead our Salesforce implementations and manage the scope for Salesforce projects.What You'll Do:

  • Serve as the functional lead for the Salesforce implementation team in determining the best approach to a requirement
  • Implement and manage the successful implementation of small to midsize Salesforce projects from inception to closure, monitoring project scope and success
  • Configure and maintain clients' Salesforce instances via declarative tools, including visual flows, validation rules, reports, dashboards, etc.
  • Lead project meetings with clients and their stakeholders
  • Serve as the main point of contact for clients and be the first line of support for any client questions or issues
  • Manage expectations and communication with key project stakeholders as well as team members regarding project progress, issue management, risk management, budget, timelines, and escalations
  • Share best practices and be consultative to clients throughout the duration of the project - act as a trusted partner
  • Train clients on Salesforce and newly built featuresWhat You Have:
    • Minimum of 3+ years of experience implementing Salesforce projects
    • 3+ years of experience in a consulting or agency role
    • BS Degree in Computer Science, Business Administration, Information Systems, or a closely related field preferred
    • Strong understanding of Salesforce platform, including but not limited to Sales Cloud
    • Ability to run Salesforce projects as a stand-alone leader
    • A sense of humor
    • Ability to communicate complex topics in simple, succinct terms
    • Ability to handle multiple concurrently active projects
    • Excellent oral and written communication, presentation, meeting facilitation, negotiation, decision making, and problem-solving skills
    • Openness to accepting criticism and receptive to the ideas of others
    • Demonstration of a high level of initiative / confidence
    • Resiliency when faced with difficult clients and projectsDesired Skills/Certifications:
      • Salesforce Administrator certification required; Salesforce Advanced Administrator certification preferred. Additional Salesforce certifications are a plus
      • Project management certifications are a plus
      • Excellent time management and task prioritization skills
      • Extensive experience with Salesforce configuration
      • Health Insurance
      • 401k Plan
      • Flexible Schedule
      • Profit Sharing
      • Working with people who dream big, have fun, and get shit doneNote: Agency73 does not accept agency resumes. Please do not forward resumes to our jobs alias, Agency73 employees, or any other company location. Agency73 is not responsible for any fees related to unsolicited resumes.

Keywords: Agency73, Encinitas , Salesforce Implementation Specialist, Other , Encinitas, California

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