Seafood - Clerk

Company: Lazy Acres
Location: Encinitas
Posted on: November 16, 2022

Job Description:

Who Is Lazy Acres Natural Market?

At Lazy Acres Natural Market, we believe in a natural approach to optimal health and wellness. From organic and seasonal produce and products steeped in tradition, to functional supplements and body care, we are here to support you in mind, body and soul.

Our friendly, informative, and passionate team members remain committed to providing exceptional service and wellness tips with our community; and accommodating the needs of our guests. We continue to live by the closely held belief that our collective actions can and will contribute to a healthier planet.

We're committed to creating an environment that will attract the most passionate and enthusiastic people in our field. We're always on the lookout for people inspired by health, wellness, and eating clean and strive for excellent customer service. Our Leadership is dedicated to fostering a diverse and inclusive work environment, offering opportunities for professional growth, education, and community involvement.

Ingredients You'll Bring to the Table

You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectation. You are warm, outgoing, authentically amazing and want to be inspired, challenged and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.

What Will Be On Your Plate?

Bristol Farms / Lazy Acres Natural Market
Job Description

Job Title: Seafood Counter Clerk

Department: Seafood

Reports To: Seafood Manager and Store Director

FLSA Status: Nonexempt

Because this is a customer service driven position, the Seafood Counter Clerk must also have the willingness, commitment, and motivation to serve customers and Bristol Farms.

Essential Duties and Responsibilities

The Seafood Counter Clerk obtains or prepares food items requested by customers by performing the following duties. (Other duties may be assigned):

• Responsible to learn procedures and products offered for sale in the Seafood Department.
• Responsible to learn all codes used in the Seafood Department.
• Responsible for learning product location (including sales floor,); descriptions and ingredients.
• Responsible to learn general cooking procedures and usage for all seafood products.
• Responsible to learn the production of prepared food items. (marinades and stuffers)
• Satisfies customer requests by obtaining items from behind the Seafood Department counters.
• Labels and packages customer purchases in such a way as to avoid spills or leakage and to ensure customer satisfaction.
• Accurately scales all weighable merchandise, including the use of correct tare codes, to determine price.
• Sets up displays and stocks shelves, coolers, counter, bins, tables, freezers, containers, or trays with new merchandise.
• Responsible to cull codes and face self serve cases.
• Responsible to follow the direction of management and experienced O/P's.
• Responsible for serving customers with excellent service and adhering to the "15 Second Service" policy.
• Ensures the active practice of "7 Points to Extraordinary Service."
• Follows the owner/partner handbook at all times, especially on service standards and appearance.
• At all times, meets and exceeds Bristol Farms standards in service, quality, and cleanliness.
  Customer Service Skills (15 Second Service policy)
  
  All Seafood Counter Clerks are required to acknowledge and/or greet customers within the first 15 seconds of the customer's arrival. Customers are to be greeted and/or acknowledged while waiting at a counter, or as they are passed on the sales floor. The "Seven Points to Extraordinary Service" are to be fully executed by Seafood Counter Clerks at all times.
  
  Education and/or Experience
  
  Less than High School diploma or general education degree (GED); one to three months experience and /or training; or equivalent combination of education and experience.
  
  Language Skills
  
  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  
  Mathematical Skills
  
  Ability to add, subtract, divide, and multiply using whole numbers, common fractions, and decimals.
  
  Reasoning Ability
  
  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  
  Knowledge Of English
  
  This is a customer service driven position. The candidate must have the ability to speak, read and understand English.
  
  Physical Demands
  
  While performing the duties of this job, the clerk is regularly required to stand; walk; use hands to finger; handle, or feel objects, tools, or controls. He or she occasionally is required to reach with hands and arms and is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The individual must frequently lift and /or move up to 100 pounds. Specific vision abilities required by this job include close and color vision.
  
  Work Environment
  While performing the duties of this job, the clerk regularly works near moving mechanical parts. The noise level in the work environment is usually moderate.
  
  Why You'll Love Working at Lazy Acres Natural Market
  • Amazing earning potential, paid weekly!
  • A values-based culture that will engage and empower your growth and development
  • A strong training program that will build your restaurant and guest service skills
  • Opportunity for growth within our family of brands
  • Benefits available - Including medical, dental, vision, and 401K
  • Numerous scholarship opportunities available to full & part time team members
  • 20% discount at all Bristol Farms and Lazy Acres locations
  • $60 credit to Shoes for Crews every 6 months of employment #IND2
    #TAL2 Associated topics: cleaning, cleanliness, cookware, dishwasher, housekeeping, lavaplatos, sanitation, steward, wash, washer

Keywords: Lazy Acres, Encinitas , Seafood - Clerk, Other , Encinitas, California