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Call Center Representative

Company: Ultimate
Location: Encinitas
Posted on: November 14, 2021

Job Description:

This is an onsite position that may offer remote/work-from-home flexibility once training has been completed.--Job Responsibilities:

  • Answer auto incoming calls from customers regarding orders and personal information
  • Place outbound calls to gather missing information from orders and update order status
  • Document all conversations with excellent detail
  • Respond to customer emails
  • Assist customers with placing new orders, providing status updates and addressing order issuesRequirements:
    • 2 years of Customer Service experience, will consider: Call Center, Retail, Restaurant and Health services--experience
    • Intermediate technical skills, typing at least 35wpm
    • Excellent written and verbal communication skills
    • High School Diploma or equivalent requiredWe are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Keywords: Ultimate, Encinitas , Call Center Representative, Other , Encinitas, California

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