Peets Company Overview
For 50 years, our goal has been to offer
the best coffees & teas in the world, without compromise. Since
1966, we've journeyed in the pursuit of better a better blend, a
better cup of coffee, a better experience for our customers. Every
day, our teams strive to deliver on our company's purpose better
than they did the day before. Our values Mastery, Passion,
Authenticity, Community, Ownership and Growth guide us on this
We've learned that the secret to great
coffee is the people who make it, and we apply the same care in
selecting and preparing our teams as we do when crafting the
Peets is currently seeking passionate
Supervisors. The Shift Lead models the unwavering commitment to
mastery by ensuring unequaled quality and service. They focus on
daily operations of the coffeebar including and act as the Service
Leader to ensure excellent customer service.
What Does it take to be a
Successful Shift Lead?
- Promotes a culture of authenticity, respect, dignity and
- Inspires a shared purpose and engagement.
- Models a passion and commitment to continued success.
Delivers Operational Excellence
- Executes quality store openings and closings, troubleshoots
issues and demonstrates pride in the store.
- Acts as Service Leader at times, ensuring all financial
transactions as well as service standards are met.
- Champions the ongoing spirit of development and professional
growth across the team.
- Supports a culture that attracts, retains and develops the
highest quality Baristas.
The above statements are intended to
describe the general nature and level of work being performed by
people assigned to this position. Job responsibilities can change
according to the operational needs of the business.
The Ideal Candidate
- Consistently demonstrate performance that embodies Peets
Vision, Mission and Values.
- Have one year previous experience working in a supervisory role
with cash handling responsibility in the service or food industry
or equivalent related experience and training.
- Carry a friendly, energetic, personable demeanor and have a
passion for great customer service, with a customer-first and
- Carry themselves professionally, be agile and maintain
composure in a fast-paced environment.
- Have strong time-management and delegation skills.
- Possess good problem-solving skills and sound judgment.
- Be an excellent communicator, relating well to customers and
fellow Peetniks at all levels.
- Be extremely reliable and punctual.
- Have the ability to perform various during the work shift.
What Benefits do Shift Leads
At Peets we hire the best people and are
committed to supporting our employees and rewarding them for their
work. Thats one of the reasons we offer the following benefits:
- Full medical, dental and vision insurance to employees who work
21 or more hours per week (following completion of 500 hours of
- 401(k) plan, with matching (must be 18 years or older to
- Paid vacation (accrual following completion of 500 hours of
- Flexible schedule
- Free coffee and fresh baked goods as well as an employee
- Opportunities for growth and advancement. Shift Leaders receive
a pay increase after becoming a certified Barista.
Our Commitment to the
Beyond Coffee, Peetniks are passionate supporters of our community
and serving our local communities doesnt stop at the counter.
Peet's employees take pride in supporting the neighborhoods where
they live and work, thorough holiday donation programs and
supporting non-profits at home and globally. We believe that Coffee
thrives where people do. We support the communities where our beans
grown, lending hands and knowledge to make life and coffee
Peets is proud to be an
Equal Opportunity Employer
For more information about our craft and who we are please .
We look forward to hearing from you!
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