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Server/Lead

Company: Seacrest Village Retirement Communities
Location: Encinitas
Posted on: February 17, 2021

Job Description:

WE ARE ABOUT PASSION.PEOPLE.PURPOSE. WE ARE SEACREST VILLAGE RETIREMENT COMMUNITIES Dear Applicant: Seacrest Village is a 501c3, not-for-profit senior housing organization. Our mission of caring for our seniors is honored when you open your heart and join. No matter what your job/position is at Seacrest Village, you share with all the people here, one principle function - to ensure our residents receive the best care and service ---The one thing you will always be held accountable for is the exercise of your best judgment. If you enjoy working with and/or around seniors, and associates who work as a team in every sense of the word, then you deserve to work for an employer like Seacrest Village Retirement Communities. Best of luck in your search! EOE I. BASIC PURPOSE OF POSITION: Responsible for assisting in the overall smooth running of dining and coffee house services to include but not limited to the delivery, set-up and clean-up of functions across the SV at EN Campus. Will serve breakfast, lunch and dinner to residents, family members, potential residents, and guests, in an efficient and timely manner. Delivers room trays to apartments as needed. Assist in the supervision and training of servers/bus persons. II. CUSTOMER/CLIENTS SERVED BY POSITION: Residents, resident family and guests, Department managers, supervisors, support staff, outside vendors and state and federal regulators. III. EDUCATION REQUIREMENTS: High School Diploma preferred or working towards one. One year experience in a leadership role is acceptable. IV. EXPERIENCE REQUIREMENTS: At least one year experience as a waitperson. Must be neat and clean and wear required uniforms. V. SPECIAL SKILLS, LICENSES, CERTIFICATION AND /OR SPECIAL TRAINING REQUIREMENTS: Team player and leader. Food Handlers certificate. Able to pass pre-employment TB exam and physical and obtain fingerprint clearance according to our licenser. VII. ESSENTIAL JOB DUTIES THAT MUST BE SAFELY PERFORMED WITH OR WITHOUT REASONABLE ACCOMMODATION WITHOUT POSING A DIRECT THREAT TO OTHER EMPLOYEES, RESIDENTS OR SELF: WORK PERFORMANCE - job knowledge, quality, productivity, planning, creativity, initiative

  • Understand the responsibilities of the position from opening to closing duties.
  • Possess a thorough knowledge of the Goldberg Residence Court operation (general information).
  • To maintain the accepted standards of food service to all residents of Seacrest Village.
  • Will assist in the supervision of all dining room and coffee house staff according to the standard operating manual.
  • To understand all emergency policies and procedures pertaining to this facility.
  • Be familiar with Jewish dietary laws and assist in the implementation of any rules regarding such dietary laws.
  • Properly train, coach, and guide food service employees.
  • Help maintain a professional attitude and ensure professional service from all waitstaff.
  • Monitor and maintain the cleanliness of the dining room and its waitstaff.
  • Supervise room and tray service, delivery of same and its orderly pick-up.
  • Assist the lead dishroom person in the maintenance of a standard inventory of supplies, china, glassware, flatware, and linen.
  • Monitor, prepare and serve all dietary special functions.
  • Possess and maintain a food handler's card.
  • Greet and seat all residents and assist them by being helpful, courteous, and hospitable.
  • Remember resident's names, likes and dislikes.
  • Check for service readiness.
  • Maintain communications log for Director of Food Service.
  • Use computer to print out daily menus, arrange seating charts, print out daily assignments.
  • Check Function Sheet for each day.
  • Check to make sure waitstaff have completed side work before end of shift. FACTORS AFFECTING WORK PERFORMANCE - attendance, dependability, achievement, interpersonal skills 1. Make time to have fun at work, laugh, breathe and smell the roses. 2. Regular, punctual attendance. Flexibility in schedule as it may include some weekends, evenings and holidays. 3. Additional duties as assigned by supervisor(s). 4. Attend department staff and general employee staff meetings. 5. Timely completion of work assignments. 6. Be a team player and able to get along well with co-workers and other departments. MISSION, VISION, POLICY AND REGULATIONS - SV Philosophy, Judgment & Adherence to policy: 1. Familiarize self with Seacrest Village mission/vision, rules, policies and procedures and same with the Jewish Tradition as observed by our residents, family and guests. 2. Observes safety regulations; to include but not limited to wearing appropriate safety equipment, reporting work related injuries, using proper body mechanics, responds to fire/disaster drills/alarms and wearing security access name badge at all times. 3. Payroll/HR-uses current HRIS system to follow timekeeping policy utilizing time clock to record all hours worked to include mandatory meal period of thirty minutes by the 5 th hour of work and OT is authorized by supervisor. 4, Wear appropriate clothing per facility and uniform policy. 5. As a matter of SV policy and federal and state law; attends HIPAA training, follows HIPAA confidentiality and privacy policy, applies "minimum necessary", "needs to know" guidelines on all PHI information and reports non-compliance violations to Privacy Officer. 6. As a mandated reporter per DOJ requirements; attends Mandated Reporter Abuse training meetings, will report all abuse incidents; physical, emotional, financial, sexual, verbal, completing the 1) SOC 341 form, mailing or faxing, 2) calling the ombudsmen and/or department of health services; for Assisted Living and Independent Living, call ombudsmen, and APS (adult protective services), and 3) informing supervisor so resident can be protected. 7. Follow the corporate compliance standard and employee code of conduct, of performing work with an ethical behavior and utilizing proper business conduct and professional practice, that complies with applicable laws, rules and regulations; as serving the residents, preserving the organizational reputation, maintaining resident/employee trust, community respect. Reports non-compliance or concerns to Corporate Compliance Officer. VII. NON-ESSENTIAL JOB FUNCTIONS: 1. Work in Mel's Place providing breaks to coffeehouse employee 2. Serves meals to residents when staff is short 3. Completes diet aide side work when staff is short. 4.--Produces flyers for special events using word processing VIII. OUTCOME WHEN JOB IS DONE WELL: Residents have all their nutritional needs met, documentation is accurate and the annual survey is successful. IX. EQUIPMENT REQUIRED IN THE PERFORMANCE OF ESSENTIAL JOB DUTIES: Vacuum cleaner, food & beverage equipment; i.e., coffee machines, pots, china, glassware, and silverware, linens, ice machine, soda dispenser, broom, mop, carts, juice machine, hot soup dispenser, hot plate dispenser, toaster, microwave, freezer, calculator, refrigerator, computer. X. PHYSICAL REQUIREMENTS: While performing the duties of the job, the employee is regularly required to stand and walk on their feet for several hours at a time. Hands, fingers, arms are frequently used for holding, stretching, and reaching. The employee will be expected to be able to climb or balance, kneel, stoop, bend and crouch. The employee must be able to lift or move, unassisted, up to 25 lbs. Vision and hearing are required due to the safety of our residents. Excellent vision and hearing. Good verbal communication. Able to lift up to 25 lbs and move 25 lbs unassisted and push 50 lbs on a cart unassisted.

Keywords: Seacrest Village Retirement Communities, Encinitas , Server/Lead, Other , Encinitas, California

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