Retail Sales Associate

Company: Grounded
Location: Encinitas
Posted on: June 20, 2022

Job Description:

Sales Associates are responsible for assisting customers with purchases of a wide variety of gift and furniture items. You'll assist with all aspects of retail operations and customer service.Responsibilities:

• Greet all customers as they enter the store.
• Help guide and advise customers as they choose the items that best fit their needs. This can range from gift and accessory items to furnishing an entire room.
• Build and maintain long-term relationships with customers. -
• Receive, unpack, price and display new merchandise as it arrives.
• Pack and ship merchandise for customers who purchase online.
• Help maintain the appearance of the store and products.
• Assist with store operations such as organizing stockroom, material swatch samples and vendor catalogs, keeping accurate inventory of collateral, shipping supplies and office supplies.
• Follow-up with vendors and communicate order statuses to clients.
• Assist in warranty and product claim issues to ensure customer satisfaction.
• Attend training meetings and utilize the vendor web and catalog resources as needed.
• Demonstrate enthusiasm for modern design and keep up on latest trends within the design industry.
• Motivate self to provide stellar sales and service levels, stay busy throughout the day and continually expand your knowledge of the products, designers and manufacturers.
• Additional tasks as assigned. -Requirements:
  • Previous sales or retail experience, preferably in a furniture or luxury goods environment.
  • Strong time management and organizational skills
  • Detail oriented
  • Problem solver: takes initiative to research information and figure it out.
  • Good reading, written and verbal language skills
  • Exceptional customer service skills
  • Team player. Cooperative.
  • Interested in self-development and continual growth within the job.
  • PC proficient: internet, email, etc.
  • Ability to move and/ or lift up to 50 pounds; heavier merchandise with co-worker assist
  • Must be available to work a flexible schedule including weekends.The job description and other aspects of the job listed on this job posting should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job.Visit our website to learn more about our company: www.shopgrounded.com

Keywords: Grounded, Encinitas , Retail Sales Associate, Hospitality & Tourism , Encinitas, California