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Customer Service and Sales Representative

Company: Farmers District Office
Location: Encinitas
Posted on: May 2, 2021

Job Description:

The Customer Service and Sales Representative (CSSR) will work to maximize positive customer experiences by responding to customer inquiries and resolving issues as they arise.Base pay + Commission!Salary Range: $29000.00 - $30000.00 per yearBenefitsBenefits that could be potentially offered:Paid vacationDental, vision, life & health insurancePaid time offRetirement planGrowth opportunityResponsibilitiesAttracts potential customers by answering product and service questions; suggesting information about other products and servicesProvide general clerical support including correspondence, photocopying, preparing mailings, faxing, and filing, collating using software and Agency Management SystemResolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionCross-sell insurance products, identify sales leads, and follow-up with outbound callsEnsure all quotes procedures and practices are compliant with Farmers guidelines and procedures.RequirementsMust be willing to obtain or currently hold a Property & Casualty license and a Life & Health License.(We will provide study material for candidates that do not currently hold insurance license)Strong communication skills (verbal/written and interpersonal skills)Ability to work in a fast-paced customer-focused environment.Computer skills (Microsoft Office, Windows, Internet)Quick Learner and a team player.Committed to growth.Must pass credit and background check.

Keywords: Farmers District Office, Encinitas , Customer Service and Sales Representative, Hospitality & Tourism , Encinitas, California

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