IT Support Manager
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for an IT Support Manager responsible for
managing end user support and technology adoption in a designated
region.
Key Responsibilities
Manage site services support staff and oversee daily operations
including incident ticket analysis and coaching
Facilitate onboarding and offboarding processes, ensuring adherence
to service level agreements
Participate in global problem management processes and support
continuous improvement initiatives
Required Qualifications
Bachelor's degree or equivalent experience in a related computing
field preferred
7+ years of technical experience in a multi-state corporate
environment with a large employee base
5+ years of IT supervisory experience in a corporate setting
ITIL Foundation Level certification preferred; additional ITIL
certifications are a plus
Industry-related technical certificates or similar combinations of
education and experience are advantageous
Keywords: VirtualVocations, Encinitas , IT Support Manager, Executive , Vista, California
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