Operations Service Manager
Company: Burlington
Location: Encinitas
Posted on: January 24, 2023
Job Description:
LOCATION 222 N. El Camino Real Encinitas CA US 92024 OverviewAre
you a proven leader with a strong drive to succeed?Do you work well
in a process-driven environment where organization and efficiency
are critical to success?Are you an expert multitasker who would
thrive in a high-energy environment?If so, then this might be the
right opportunity for you!As an Operations Service Manager at
Burlington, one of the largest off-price retailers in the country,
youll be one of leaders of the store team, participating in
managing the overall operations of the store.You will serve as a
role model for store associates, demonstrating and reinforcing the
companys Core Values, developing trust and respect among peers and
staff, building strong teams and partnerships, and driving business
results. Youll coach, train and develop a team of Cashiers and
Customer Service Supervisors while also overseeing business
operations to ensure our associates are delivering excellence
customer service and the highest degree of
professionalism.Responsibilities:
- Manages the Customer Service and Cashier teams, driving
compliance to company policies and standards, safekeeping of
company funds and property, asset protection, sales, and record
keeping procedures.
- Provides guidance to the Customer Service Supervisors to ensure
they are meeting customer service expectations and there is smooth
customer flow at the registers.
- Manages the overall execution of operations and receiving SOPS,
including the continuous flow process.
- Monitors the receiving process, transfers, debits, damages, and
charge-backs and partners with the Receiving Supervisor to maintain
the accuracy of inventory.
- Supports the Store Manager and others in areas including but
not limited to staffing, sourcing, interviewing, training, and
succession planning.
- Assist in the management of other store operations areas as
needed.Candidates must have 3+ years of Retail Management or Store
Operations experience at an Off Price, Big Box, Specialty or medium
to large-sized, multi-unit retail organization and be able to work
a flexible schedule; including early mornings, nights, weekends,
holidaysand required travel, as needed. Candidates must also be
able to lift and move boxes weighing up to 40 lbs. and should be
comfortable utilizing scheduling and reporting computer software.If
youwant to work at a fast-growing company with a proven track
record of promoting from withinare excited to deliver great
merchandise values to customers every day;take pride and ownership
in helping drive positive results for a team;are committed to
treating colleagues and customers with respect;are an ambassador in
cultivating an inclusive workplace that values diversity;want to
participate in initiatives that positively impact the world around
you;Come join our team. Youre going to like it here! You will enjoy
a competitive wage, flexible hours, and an associate discount.
Burlingtons benefits package includes medical, dental and vision
coverage including life and disability insurance. Full time
associates are also eligible for paid time off, paid holidays and a
401(k) plan.We are a rapidly growing brand, and provide a variety
of training and development opportunities so our associates can
grow with us. Our store teams work hard and have fun together!
Burlington associates make a difference in the lives of customers,
colleagues, and the communities where we live and work every day.
Burlington Stores, Inc. is an equal opportunity employer committed
to workplace diversity.#LI-KO1Posting Number 2023-195092 Location
US-CA-Encinitas Address 222 N. El Camino Real Zip Code 92024
Workplace Type On-Site Position Type Regular Full-Time Posted Date
15 hours ago (1/18/2023 5:17 PM) Career Site Category Store
Management Position Category Store Management Evergreen Yes
Keywords: Burlington, Encinitas , Operations Service Manager, Executive , Encinitas, California
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