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Seafood - Manager

Company: Lazy Acres
Location: Encinitas
Posted on: September 23, 2022

Job Description:

Who Is Lazy Acres Natural Market?

At Lazy Acres Natural Market, we believe in a natural approach to optimal health and wellness. From organic and seasonal produce and products steeped in tradition, to functional supplements and body care, we are here to support you in mind, body and soul.

Our friendly, informative, and passionate team members remain committed to providing exceptional service and wellness tips with our community; and accommodating the needs of our guests. We continue to live by the closely held belief that our collective actions can and will contribute to a healthier planet.

We're committed to creating an environment that will attract the most passionate and enthusiastic people in our field. We're always on the lookout for people inspired by health, wellness, and eating clean and strive for excellent customer service. Our Leadership is dedicated to fostering a diverse and inclusive work environment, offering opportunities for professional growth, education, and community involvement.

Ingredients You'll Bring to the Table

You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectation. You are warm, outgoing, authentically amazing and want to be inspired, challenged and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.

What Will Be On Your Plate?

Summary

This is a management position. The Seafood Manager will have the necessary confidence, commitment, and motivation to move his or her staff and his or herself towards success. Key personality and character traits needed to accomplish this are: patience, even temperedness, humbleness, humorous, good listening skills, observant, perceptive, supportive, decisive, flexible, analytical, consistent, progressive, provocative and an encourager and coach. Since this is a customer-service oriented and teacher position, the Seafood Manager must also be smooth tempered and possess excellent people skills. Due to Bristol Farms Lazy Acres goals and structure, the Seafood Manager should also be open to growth and expansion.

Essential Duties and Responsibilities

The Seafood Manager directs and coordinates the Seafood department with sales, ordering of products, and assures customer service. The individual is also responsible for performing the following duties (other duties may be assigned):

Prepares the weekly and daily work schedules and directs the activities of employees working in the Seafood Department.

Is responsible for the staffing, training and overall development of employees working in the Seafood Department on a daily basis.

Train employees on weighing, slicing, cutting, and serving of seafood items.

Train employees on opening and closing procedures for department.

Responsible for employees practicing same techniques.

Responsible for the daily schedule and direction of employees

Accurately scales all weighable merchandise, including the use of correct tare codes, to determine price.

Assures high quality and proper quantity via proper ordering and receiving either through self or other employees.

Examines products bought for resale or received for storage.

Advises customers on quality of food, method of handling, and other factors affecting preparing, freezing, and storage.

Consistently monitors the case, from the front, customer side, to assure clean, visible, and plentiful display of product.

Cuts, trims, and bones whole fish to reduce to cooking cuts such as steaks, and other desired portions. Cuts and weighs seafood to individual servings.

Tends electric grinder to grind fish.

Shapes and ties fish. Fills showcase once fish has been cut.

Receives, inspects, and stores fish upon delivery; records quantity of fish received.

Assures that deliveries are put away and rotated.

Assures that customer special requests are met with excellence.

Provides information to customers about all the different types of seafood and convenience and self-serve items.

Responsible for ordering product accurately and in a timely manner.

Responsible for daily and weekly logging of invoices and for following the established invoice routing procedure.

Conducts monthly department meetings.

Engages and coaches others in suggestive selling techniques.

Suggests development of new products to superiors. If approved, implements suggestions.

Implements new product introduction, department demos, employee product knowledge and sales training.

Responsible for monthly inventory.

Responsible for implementing and maintaining all marketing programs, including but not limited to weekly ads, price changes, merchandising, etc.

Responsible for communication with the Store Director on all seafood related issues.

Helps manage costs by controlling shrink and theft.

Maintains the appropriate profit margin in accordance to the approved pre-set budget, which entails, but is not limited to: sales goals, cost of goods, expenses, price changes and waste management.

Maintains proper rotation of all perishable products.

Responsible for using the tools provided by management to ensure the success of the department.

Responsible for serving customers with excellent service and adhering to the "15 Second Service" policy.

Handles customer complaints in such a manner to assure customer satisfaction.

Conducts accident investigations and completes necessary paperwork within accordance to Cal Osha SB-198.

Maintains the Seafood Department under current health codes and Bristol Farms Lazy Acres standards on sanitation and cleanliness.

Arranges for all equipment to be fixed and cleaned.

Leads by example; models correct behavior and adherence to company policies and procedures.

Follows the employee handbook at all times, especially on service standards and appearance.

At all times, meets and exceeds Bristol Farms Lazy Acres standards in service, quality, and cleanliness.

Supervisory Responsibilities

The Seafood Manager directly supervises a total of 1-4 employees in the Seafood Department. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with Bristol Farms Lazy Acres policies and all applicable laws. Responsibilities include interviewing; training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Customer Service Skills
The Seafood Manager is expected to provide customer service that is extraordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Front-end Shift Supervisors are expected to have a positive "can-do" attitude; to treat others with respect; and easily adjust to changes in the workplace.

Education and/or Experience

High School diploma or general education degree (GED); two to three yearsrelated experienceand /or training; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, or owner/partners of Bristol Farms Lazy Acres.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to add, subtract, divide, and multiply using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to resolve conflicts in such a manner to create a win-win situation. Ability to analyze a variety of situations, think through to a solution and implement the solution.

Knowledge of English

This is a customer service driven position.The candidate must have the ability to speak, read and understand English.

Physical Demands

While performing the duties of this job, the Seafood Manager is regularly required to stand; walk; use hands to finger; handle, or feel objects, tools, or controls. The individual occasionally is required to reach with hands and arms and is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The individual must frequently lift and /or move up to 100 pounds. Specific vision abilities required by this job include close and color vision.


Work Environment

While performing the duties of this job, the employee regularly works near moving mechanical parts. The employee is occasionally exposed to extreme heat and/or cold, to electrical shock, and to risk of burn. The noise level in the work environment is usually moderate.

Why You'll Love Working at Lazy Acres Natural Market

  • Amazing earning potential, paid weekly!
  • A values-based culture that will engage and empower your growth and development
  • A strong training program that will build your restaurant and guest service skills
  • Opportunity for growth within our family of brands
  • Benefits available - Including medical, dental, vision, and 401K
  • Numerous scholarship opportunities available to full & part time team members
  • 20% discount at all Bristol Farms and Lazy Acres locations
  • $60 credit to Shoes for Crews every 6 months of employment #IND2

    #TAL2 Associated topics: deli manager, food service supervisor, frontend, general manager, general operations manager, gerente de cocina, management, night manager, operations manager, produce manager

Keywords: Lazy Acres, Encinitas , Seafood - Manager, Executive , Encinitas, California

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