Senior Customer Success Representative
Company: VirtualVocations
Location: Vista
Posted on: May 7, 2025
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Job Description:
A company is looking for a Sr. Customer Success Representative
to provide high-level support to healthcare providers and manage
key customer accounts.
Key Responsibilities
Develop and maintain strong relationships with hospitals, surgical
centers, and distributors
Oversee key customer accounts, ensuring proactive engagement and
personalized support
Address and resolve complex customer concerns, coordinating with
various teams as needed
Required Qualifications
Bachelor's degree in Business, Healthcare Administration, or
similar work experience
5+ years of relevant experience in customer service, sales support,
or account management in the medical device or healthcare
industry
Strong leadership and mentorship capabilities
Proficiency in Microsoft Office Suite and experience with ERP
systems; IFS experience preferred
Basic accounting knowledge to support invoicing and payment
reconciliation
Keywords: VirtualVocations, Encinitas , Senior Customer Success Representative, Accounting, Auditing , Vista, California
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