Bilingual Collections Specialist
Company: VirtualVocations
Location: Vista
Posted on: May 7, 2025
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Job Description:
A company is looking for a Bilingual Call Center Collections
Specialist.
Key Responsibilities
Collects payments for medical expenses through phone calls,
offering solutions and negotiating repayment terms
Documents patient information and resolves inquiries using internal
technology platforms
Educates patients on the healthcare revenue cycle and maintains
compliance with industry regulations
Required Qualifications
High School Diploma/GED required
1+ year(s) of experience in a customer service capacity
preferred
1+ year(s) of experience speaking Spanish fluently in a
professional setting required
Basic understanding of contact center processes and techniques
preferred
Exposure to collections industry and healthcare revenue cycle
preferred
Keywords: VirtualVocations, Encinitas , Bilingual Collections Specialist, Accounting, Auditing , Vista, California
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